When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Applicants whose pass was issued due to a disability will continue to be automatically renewed. How to renew your London Freedom Pass - The Independent This might be a letter confirming your eligibility and asking if you wish to renew. Renewing your Bus Pass. 1 week before current vouchers expire. Are you struggling with the cost of living crisis? Passes that were automatically renewed should be received by 1st March 2023. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Necessary cookies are absolutely essential for the website to function properly. Higgins, Telford & Wrekin Councils Customer Services Manager, said. When to renew your bus pass | Oxfordshire County Council No, concessionary bus passes are not accepted on the night Buses. Update or cancel a card. You should have received all the information you need by now. We use some essential cookies to make this service work. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Your pass will be automatically renewed if you have used it within the last 13 months. Renew a bus pass | Apply for a concessionary bus pass - Medway If you send us different evidence, your pass may be delayed or refused. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Frequently asked questions about concessionary bus passes Other Scottish passes arent accepted on the trams. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. Most young disabled (under 16) pass holders should have received a short form to return. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Using your card. What do I do about my concessionary bus pass? In the unlikely event that your pass does not arrive, you should call 01452 426265. You can apply for a disabled persons bus pass if you are a Medway resident. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. You can start using your new pass immediately, just like you would with a new debit or credit card. You'll need your current pass in order to renew. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Changes To Renewal Of Concessionary Bus Passes - Isle of Wight News If you have an older person's pass that expires in the next two months renew online with the following links: -. Before your pass expires, we may send you a letter inviting you to renew it manually. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. . Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be These cookies ensure basic functionalities and security features of the website, anonymously. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Blackburn with Darwen: Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Can I use my disability-related with a companion bus pass in other parts of England? You may need to provide proof of your new address. Essex County Council is not responsible for this. You won't need to renew your bus pass when it expires. This cookie is set by GDPR Cookie Consent plugin. Can I use my bus pass on National Express Services? Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Companion passes are automatically renewed at least 2 weeks before they are due to expire. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Copyright Lancashire County Council 2022. So, to find out if you're eligible and where to apply, get in touch with your local council. How long will my new bus pass be valid for? It is not valid in Wales* or Scotland. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. gov.ie - Operational Guidelines: Free Travel Scheme Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. For Seniors, pricing is as follows: One-way fare: $1.00. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Have you moved? My new bus pass has been refused by the driver. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Apply for a new age-related pass. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. GCC understand there was a discount being offered for some local train travel. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Daily fare: $2.00. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. If it has already expired, please call 0345 678 9088 to arrange a renewal. 5 How long does it take to renew an older persons pass? You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. We only need this if you want us to contact you and we won't keep it once we've replied. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Our It is no longer. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . For those people needing to apply for their renewal this too can now be done byApplying online. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Applicants can enter in their postcode online and will be given the contact details of their local council. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. The cards offer older and disabled people free travel in the capital Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. If you cannot apply online for any reason please contact us. You can make updates to the following details before your bus pass renews: your appearance. There is no need to contact us until we get in touch with . Readers ask: Where To Renew Bus Passes West Midlands? Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Your bus pass will be renewed automatically. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Login Or Register | Lancashire County Council Bus Pass The cookies is used to store the user consent for the cookies in the category "Necessary". www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Do not include common words or names. How does violence against the family pet affect the family? By clicking Accept All, you consent to the use of ALL the cookies. Apply for your bus pass by visiting the GOV.UK website. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. In London, you can use your card on buses but not on the Underground Train services. current pass expires so pass holders dont need to do anything, just wait for a Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. How do I renew my bus pass in Northumberland? We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Unable to drive for reasons of medical fitness. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Travel passes and concessions - City of York Council Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. What do I do with a bus pass which is no longer needed? If your pass has already expired you can still renew your bus pass. Currently this is at age of 66. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Residents are. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Where you caught it and at what time, along with your destination. You can apply for your renewal bus pass online. If you move address, update the details on your bus pass at least three weeks before the renewal date. You can apply for a replacement bus pass by filling in the lost bus pass application form. In the unlikely event that your pass does not arrive, you should call. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . system now generates new passes automatically at least a fortnight before the Bus pass renewals - Travel Devon We also use cookies set by other sites to help us deliver content from their services. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Dont include personal or financial information like your National Insurance number or credit card details. Our free email alerts will help keep you up to date with the things that matter to you. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Lancashire: Find out more about an igo card. No. These cookies track visitors across websites and collect information to provide customized ads. Please note you will require your customer number to complete the form (This can be found on your renewal letter). You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. You may be eligible for financial support. I have moved out of Gloucestershire. Lee If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Older person's bus pass renewal. *A. Find out which bus company you wish to comment about on our bus operator contacts page. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. 1 Contents. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Alternatively, you can renew your pass online. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. You need to check the expiry date and apply to the council for a new one if you're is due to expire. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. The new pass is free. You will receive your pass by post within 5 working days. I am a disabled pass holder, will I receive a bus pass renewal letter? Your new pass will be not sent until a week before your old. applies to approximately 12,000 people, the vast majority of whom are Blackpool: Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. renewed people had to fill in forms and submit photographs but we have scrapped If you have any questions, you can call us to discuss your application on 0345 200 0388. If you've had a concessionary bus pass for the last five years, you might . Concessionary bus passes will no longer be renewed automatically. We will post your renewed bus pass 18days before the old one expires. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Renew your older or disabled person's bus pass You can get an older person's bus pass when you reach State Pension age. If you have not received your renewal form, please contact our information line on 0345 600 0659. Please still, Older Persons bus passes will normally be automatically renewed. How long does it take to renew an older persons pass? The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Your browser does not allow scripting so some of the features of this page may not work. Nexus issues important update on free bus pass renewals Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Forgotten your Username? If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. How did the American colonies actually win the war and gain their Independence from Britain? Renewing your bus pass or reporting it as lost or stolen Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If you do not receive your new pass please contact our information line on 0345 600 0659. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. The expiry date will normally be five years from your birthday. If you have not received this letter, call us straightaway on 01452 426265. The cookie is used to store the user consent for the cookies in the category "Analytics". Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. There is no need to contact us until we get in touch with you. Unemployed people. for staff to amend your details and arrange for a renewal pass. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. How long will it take to get a bus pass following a renewal/application? There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Disability-related passes can be valid for 1 - 5 years. Disabled person's bus pass There's no central provider of the disabled person's bus pass. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. 5 Other ways to apply. Welcome to the Highways Service Information Centre. igo card for 11 to 16 year olds. new pass.. five years What time can I use my bus pass outside of Gloucestershire? There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Renewing an older persons bus pass. Click or tap the rating which best represents your experience. This form can be completed and returned in the envelope provided with your form. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY.