Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Anyone can write a Trustpilot review. Yesterday we discovered that we can't call the New York State Police. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Check running services and close unnecessary applications. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? 4G LTE or 5G-capable device required. I absolutely hate Straight Talk! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. SELF-SERVICE AT YOUR FINGERTIPS Navigate to the Support tab and click on Contact Us. This number worked fantastically, and I got all I needed accomplished! Cell service is strong here. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Straight Talk could never get my phone to activate. But they were so QUICK to take the money out of my account. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? Harris Teeter. Estimated amount consumers saved since 1997: $15,590,010,907. Thanks SO much! You can keep your Straight Talk phone number after canceling their service. Straight Talk And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. Straight Talk Please click on www.straighttalk.com/Coverage to view our Service Area Map. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. We though we'd save money with Straight Talk. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 We will get back to you in a few minutes. Once there, you can enter your mobile number to check your Service End Date. I will be looking for another pre pay service with hopefully much better customer service! Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. > Check Payment Status. Copyright 2007 - 2023, ContactHelp.com. How do I cancel my Straight Talk service? But I stayed on there three hours trying to get a phone for my husband. This special promotion only allows one additional line to be added at a time. And should that be the case, you might want to cancel. I was a no show due to a soft water flooding of o Terms & conditions, Privacy Central I've been on the phone 4 different tech people. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. Talk We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. You can now share news articles on your favorite social media channels. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Once the app and email has been set up, an icon will appear on the applications menu. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. WebUnlocked phones youre bringing to Straight Talk. Still no service. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Our content is intended to be used for general information purposes only. You will need to perform a separate checkout for the items in your cart. They outsource all of their work to Philippines who do not know the basics of the English language. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. What a complete waste of time. I have purchased my plans by the year for long time as well. and maybe a couple more hours before they can get it fixed. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. The appeal of Straight Talk is its flexibility and affordability. See 911 for details. Sign up to receive our free weekly newsletter. Click below for our Contact Information and hours of operation! You have exceeded the amount of items allowed in your cart. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Straight Talk Now Im sitting here on hold again for over 20 min now. Posted by nepaguy001. I have been without service since 1/02/23. Straight Talk In short, the two companies are not related. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. There's no kind of help or communication to help at ALL. Please save your time and don't do this service. So I'm out money with no phone or service and thus far no solution offered. I reset network settings. The 2nd person wanted me to scratch off the pin on the data card. She switched me over and I told the next person what happened. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. I bought a sim and plan from them at Walmart for $35. Customer service is the worst, worst trained individuals on the planet. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." We also ensure all reviews are published without moderation. They all told me no problem they can get it working. All business will get complaints. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. I guess you get what you pay for with the cheap service!!! By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. I then told him that we would be leaving Straight Talk before the weeks done. How Do I Register My New Straight Talk Phone? I ordered a Samsung Galaxy S10 from their website. Straight Talk is one of the leading wireless carriers in the United States. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. I asked for a manager or someone that could do something. WebWho can I contact if I am having issues with my Phone Service? Straight Talk Customer Service Who's crazy enough to start this website? WebCustomer Service Chat Access Reward Information Download it now! Press 1, then 5, then press # three times. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. Many customers received refunds from the company. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. | Wondering if a report is missing? After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Click Submit'. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Forget about data limits! Check your balance, refill or manage plans and phones with our. I turned it off and back on still no service. a Straight Talk Customer Support Rep
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