According to eBay's policy, they will remove your items and possibly take further action by limiting your buying and selling privileges and even suspending your eBay account. Activity on your account didnt follow our policy. If you don't hear back from the seller in that time, ask eBay to get involved. eBays security systems can only protect buyers and sellers when transactions occur directly on the website. A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. They may just be trying to prolong their scams without getting reported.. In order for it to work, sellers must provide proof of item delivery. The scammer eBay seller keeps the eBay payment, I get full payment from Etsy and the buyer gets his product. Dont give eBay sellers your personal information. Merry Everything & A Happy Always We invest significant resources into creating a safer marketplace for our users. Ebay will always tell you that our programming won't catch everything, but honestly, that bullshit because if that was the case front page items that have sold hundreds and thousands of product would be pulled first. If you want to fight it, you need to contact the Verified Rights Owner. Scammers are hoping that youll assume the shipment was a mistake and return the package. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. We do not claim, and you should not assume, that all users will have the same experiences. If you purchase something on eBay outside of eBay Authenticate and it turns out to be counterfeit, you run the risk of being stuck with that item and not getting your money back, unless you ask eBay to step in and they're able to remedy the situation. There is so much scamming going on Ebay, Sellers dont have a chance. You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. If the seller isnt willing to help or there are warning signs of a scam file a report with eBay. and typing in the address, clicking onto Discussion Forum from the main page, and then making sure that I click "Full" at the bottom of the page whenever it reverts to the mobile version. You tried to cover your tracks by saying it is a TMC Bodybut TMC is having them pulled still. . eBays policies and security systems only protect you if the transaction occurs directly on their platform. To fully understand eBay Authenticate, it's best to learn how it works as a seller first, because that's where the inventory you will shop as a buyer comes from. The buyer is covered by ebay's money guarantee so can return it for a full refund if they so wish. I know it's widely accepted that eBay has a bit of a reputation for being fishy, filled with scammers and counterfeit goods. A scammer doesnt have to try very hard to steal your money, as most transaction sites are built to protect the buyer. If you continue to do so, the suspension will be permanent. No, this would never have happened to me because I don't list fakes, and as pointed out by katzrulz15 your items are considered fake when you list them as Lego. In this scheme, fraudsters post fake eBay customer support phone numbers on product listings, profile pages, or on websites that show up in search results. All they told me was to send the items back to the Minifig company and tell them to authenticate the items, which is absurd. E bay in many cases are making more profit than the sellers. Research the sellers history and inventory for signs that they could be a scammer. These items may infringe on someone's copyright or trademark. Ranked #1 by Security.Org and IdentityProtectionReview.com. Be wary of listings that are up for sale for only a short duration, especially high-value or hard-to-get items that are heavily discounted. Counterfeit products are illegal and not allowed on eBay. In either case, both sellers face sanctions from eBay if their items are found to be counterfeits or replicas. Get ExactlyWhat YouWant On eBay. If the receipt does not come from a reputable dealer, like a Coach store, Nordstrom, or Bloomingdales, it may be fake. My personal purchases mostly include collectible sneakers and rare BMW car parts, and much of my confidence in buying those things came from my own expertise. Buyers want to shop with confidence, and this is an easy way for them to do it. Buyer pretended the item/ring was not as listed. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. Providing a resolution if a buyer reports a problem. Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. ebay doesn't allow it, but they cannot check every item so they have the money back guarantee. I appear to have been scammed after I sold a 450 pair of trainers on eBay about a month ago to a "buyer" in the US. Learn more. Counterfeit items include fakes, replicas, and any product that infringes on a copyright. You can do this multiple times a day if you want. Statements that the paperwork and car are being stored in an eBay warehouse (there is no eBay warehouse). He's covered everything including the industry's shift to producing more sustainable clothing, the most comfortable loungewear, all of the best places to shop for affordable business casual attire, and more. Welcome to the Era of Fake Products | Wirecutter - New York Times But scammers also list fraudulent or fake goods and try to get you to pay full price for them.. That's why we manage our marketplace, working closely with the big name brands and small businesses on our platform. Counterfeit goods are not allowed on eBay. Below, I break down how it works for both buyers and sellers. We don't allow counterfeit items or unauthorized copies to be listed on eBay. By clicking Sign up, you agree to receive marketing emails from Insider Who in their right mind would agree with this level of incompetence? As per the title, why does eBay knowingly allow the selling of counterfeit items? Realizing something was wrong, she tried to dispute the charge through her credit card company but was denied because the seller had proof of delivery. Others may be listing the same or similar items, but this has no bearing on your situation with eBay. Zero money was left over. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? These official replicas really look the same as the original product but are only cheaper. Sellers of popular and desir. Ebay isn't going to get into it with any seller as to whether an item is legit or not, so showing them proof of purchase won't help. Whenever you purchase items online, choose payment methods that are reversible or with a good history of protecting buyers. Counterfeit products are illegal and not allowed on eBay. The sale of a persons image, name, and signature are protected by law and cant be listed on eBay unless the person in question has given their permission. Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. Taking action within the required time frames. If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! Why won't my eBay items get any views? - Quora Follow these steps if you think your item is counterfeit: If you believe your item is counterfeit, or isn't as described, contact the seller first. The service is free to buyers and covered by eBay's Money Back Guarantee. We have credited all associated fees except for payments processing fees and the final value fee for your listing(s). I know for a fact they are real products because it comes from a authorized store. Removed items cannot be relisted. Examples include: Fakes or replicas of brand name items (for example, a purse bearing the Chanel name or logo that wasn't made by Chanel), Bootleg recordings from concerts or other live shows, Unauthorized or pirated copies of movies, videos or software. FullmetalPain22 7 yr. ago You'll also find many giftable items for the upcoming holiday season. We welcome your feedback. Some unscrupulous fraudsters have been known to buy a product on. Thank you sooo much for putting your story on here. In this scam, fraudsters take advantage of eBays seller protection program. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. Why does eBay knowingly allow the sale of fake goods? Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. The scammer only needs to say they suspect something was wrong and most institutions will chargeback straightaway, regardless of whether they already have the item or what condition its in. eBay is full of listings for legitimate high-quality items. Coverage may not be available in all jurisdictions. Its usually not a good idea to trade with accounts that have bad feedback. Please help, Very true happen a few times to myself ebay is a scammers paradise and ebay dont care. If eBay claimed your items to be fake, Id bet you would be upset at them too. I have to take her to court! If the shipped item was sold for under $750, delivery notification is adequate proof. Received counterfeit and ebay decides to side with - The eBay Canada In some cases, fake customer support reps will try to get you to download software that gives them remote access to your computer. Track your shipment, and follow up within the shipping policy time frame. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. The company has put in some safeguards, but you can do a lot to protect yourself as an eBay user. If a deal seems too good to be true, it probably is. Ebay always takes out the fees and send the remaining money to the Bank on file. What Happens If You Get Caught Selling Fake Stuff on eBay? This leads you as the buyer to think youve received someone elses parcel by mistake, and you return it or take it back to the post office. I had a pair of shoes I bought at a department store listed with tags and photos and it was removed for being "counterfeit!" The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe youre purchasing the real thing. In those cases, try to buy from an established eBay seller with a long selling history and lots of positive feedback. This jitem and countless others go unchallenged. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. Email us at reviews@businessinsider.com. Amir Ismael is an editor for Insider Reviews, Insider's e-commerce branch of the service journalism team. Scan this QR code to download the app now. However, I do access eBay (including the boards) from my iPhone or iPad, by opening one of the web browsers on the mobile device (Safari, Firefox, Chrome, etc.) Delivering items as described in the listing. The seller offers to handle the shipping process and set it up (usually, its the buyer who has to take care of this step). Read reviews and feedback before purchasing to see if anyone has reported being scammed by the seller. In some cases, the scammer will tell the victim that the former needs access to the latters bank account in order to process a refund. If you think an item might be fraudulent, you can look for clues in the sellers history, feedback, and inventory., Here are some red flags that could indicate a scam listing:. Heres how these common eBay scams typically play out: eBay scammers post popular or hard-to-get items. While there have, in fact, been instances of fraud and fakes on eBay (unfortunately, you can expect that on any platform where independent buyers and sellers have the autonomy to do business without a ton of oversight), the company has made amazing strides to improve the user experience for buyers and sellers and ultimately drive smoother transactions. This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. Since the beginning of the coronavirus pandemic, Amir has led Insider Reviews'. Is there anything else I can do? I am not really sure what to do about the TMC Minifigs who do not have a trademark, and I am concerned about it because one of my last items to get flagged didnt have a trademark because it was produced 4yrs ago. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. Why fight a battle you can not win? All such complaints from sellers are simply ignored, as profit takes precedence over reason. He immediately cancels the order and requests a refund. Does True Religion Jeans have a factory in China? If it were a Vero complaint, it would have stated that. You wont be covered for non-delivery of items including: In this scam, fraudsters go through the sale as expected you receive a tracking number and there arent any issues with the payment process. Im concerned this is a scam. Your individual results may vary. I emailed the buyer my invoice and packing slip proving item was authentic.she has yet to get back to me. I had a listing removed the other week for violating ebay's counterfeit policy. I know for a fact they are real products because it comes from a authorized store. They should be able to show you a copy of their receipt or similar paperwork. Dont click on links or open attachments in unsolicited emails or texts. Counterfeit item policy | eBay 471 Mar 10, 2009 #1 I just got a very disturbing email from a buyer claiming my authentic item was a replica. It's usually not a good idea to trade with accounts that have bad feedback. Other platforms I never had a problem with over 6 years. kh-cathy. Please read the FAQ and rules before posting. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. What another seller is doing is not relevant to the status of your account. We just accept it and move on. Savvy sellers can avoid getting ensnared by selling fake goods by taking advantage of eBay Authenticate. Why should I move on when eBay is clearly being incompetent? It could be a matter of there being too many counterfeits on the market.