If you require more information around the payment authentication process, please contact your card issuer directly. Click hereto book your Personal Shopping appointment. Please select another delivery option for your order. Returns & exchanges. You can also check the status of your order using your tracking number we sent you in the confirmation email. Occasionally, an order gets damaged in transit and can't be delivered. If the courier was unable to reach you when they tried to deliver your goods, they may have delivered the parcel to one of your neighbours. Within 14 days of placing your order please email hellousa@flannel.com.au with your full name, invoice number and the product you wish to return. 4. Thanks for the feedback. If the item(s) you've ordered are out of stock at the time of packing your order, we need to cancel it. Please check these policies before you provide or submit any personal data to these websites/providers. By adding our email address to your safe sender list, youll ensure that you receive our emails into your inbox and reduce the chances of having problems receiving emails from us in the future. We view the security of our customer's data as paramount. But you can also contact us: Hours: Mon-Fri 9:00 am - 5:00 pm MST. Sometimes you may run into trouble and not receive account emails that we are sending to you. Call us: 877-874-2013. Get Discount. If you wish to apply another voucher to the same order please follow the above steps again. The ICOs address is Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, and its helpline number is 0303 123 1113. If your application is successful, your information will be retained in accordance with our staff privacy policy. Please note the life expectancy of Marketplace Product(s) depends on the individual using it, the conditions of use, and the characteristic wear patterns of the user. Prices and offers may vary and may only be available for limited periods. If you have a query about returning goods, please contact Customer Services. Adidas reserves the right to sub-contract, transfer, assign or novate all or any of their rights and obligations under these terms and conditions provided that your statutory rights are not affected. We reserve the right to restrict and/or suspend your ability to earn or convert points if your Frasers Plus Credit Account has been suspended or blocked or if for any reason you are in breach of the terms of your Frasers Plus Credit Account or these Terms. You should be able to check the reason why it's been returned by using the tracking link you got in the dispatch email. If there is any reason to believe that there is any: abuse or attempted abuse of the Loyalty Scheme by you; any fraudulent use of the Loyalty Scheme by you (including fraudulent use by a third party); any breach or attempted breach of these terms; or. Credit notes should be treated as cash: we will not accept liability for lost, stolen or damaged cards. advise the staff member in the Participating Store the value of Frasers Plus Rewards you would like to redeem. We only take payment for an item after it has been processed. However, in the interim before processing, we will take an authorisation. The courts of England and Wales shall have exclusive jurisdiction over all claims or disputes (whether contractual or non-contractual) arising in relation to, out of or in connection with these terms and conditions. Returns : Flannels Once purchased, the equipment should only be used in accordance with the manufacturers' instructions and should likewise be inspected before use and properly maintained. Other tracking technologies, like web beacons, clear GIFs, page tags and web bugs, are used to understand how people are using our services and to target advertising. If you do not have an account, you will be given the opportunity toregisterfor an accountor to continue as a guest. The email address has now been added to your contacts list. We reserve the right to amend the terms and conditions of the Loyalty Scheme at any time. If you believe that points you are entitled to have not been added to your Loyalty Scheme account, you can request the points for a Qualifying Purchase be added to your account by contacting the Frasers Plus Customer Services team. We also have procedures in place to deal with any suspected data security breach. The Seller reserves the right not to supply any age-restricted product where it reasonably believed that you are below the relevant minimum age. On receipt of your order, an authorisation will be created on your account which will refer to the Website brand. 2. Yes This includes Tymit as the regulated lender, as well as the following types of third party: We will only share your personal data with third parties where it is necessary for them to provide us with the services we need. We will retain your information for a short time beyond the specified retention period, to allow for information to be reviewed and any deletion to take place. We may also share your personal data with carefully selected third parties who assist us in providing you with the Loyalty Programme. enter the Frasers Plus Rewards code and PIN, which can be found in your Frasers Plus app, into the gift card text box at the payment stage in the checkout. In particular, we use cookies to: enable you to set up an account, place orders and make payments, remember items you place into your shopping basket, remember items you have been looking at so that you can quickly and easily go back to an item you looked at previously, enhance and personalise your shopping experience. The Sellerwill not be liable for the following types of loss: Nothing in these terms and conditions is intended to exclude or limitthe Seller's liability for: death or personal injury caused by the Seller's negligence; any breach of the obligations implied by section 12 of the Sale of Goods Act 1979; defective products under the Consumer Protection Act 1987; or. If you no longer wish to be part of the Loyalty Scheme, you can only leave the Loyalty Scheme if you also close your Frasers Plus Credit Account. where it is necessary for our legitimate interests (or those of a third party) where these are not overridden by your rights and interests. use of running shoes for court sports or hiking footwear as work boots, etc.). The same requirements regarding packaging and caring of items applies as mentioned above in the online returns section. By writing to us at the address set out in 'How to contact us or complain' below" and addressing it to the Frasers Plus Loyalty Programme. Please use our contact form and attach images of the wrong/faulty items and we'll investigate this for you. We cannot guarantee loss or damage to the item during return transit. The PEGI (Pan European Game Information) system was introduced several years ago as a way of indicating the age ranges that a game is suitable for. Where Adidas finds, upon inspection of the returned Marketplace Product(s), that improper handling by you or a third party on your behalf, has reduced its value, you shall pay for any diminished value of the Marketplace Product(s). You should receive a confirmation email when this is done. the Seller notifies you of any changes to these terms and conditions before it accepts your order, in which case the Seller has the right to assume that you have accepted the change to the terms and conditions unless you notify the Seller to the contrary within seven (7) working days of receipt by you of the goods. If your order has been cancelled, you will be refunded to your original method of payment within 3-5 days. In the event that we were to sell our business or assets, we may disclose your personal data to any prospective/actual purchaser and/or their advisers. The default setting on your web browser is to prohibit cookies, but you may have changed this during the installation process. Flannels Complaints Email & Phone | Resolver UK Adidas shall use the same method of payment used making the original transaction, unless Adidas arrange a different method with you; you will not be charged any fees for such repayments under any circumstances. Select "Add sender to safe senders list", 5. The following definitions are used in these terms: You, the customer accessing and/or using the Website. If your item is faulty, we will provide a full refund. You have the right to withdraw from your contract with Adidas within fourteen (14) days without giving any reason. The actions of one of our colleagues in conversation about Frasers Plus. Adidas are entitled to verify or refuse to accept an order without providing reasons and with no liability to you or any third parties. Company Number 03406347. Calls may also be monitored without your consent in the following circumstances: to provide evidence of a business transaction; to prevent or detect a crime; to ensure that the Group complies with regulatory procedures; to see that quality standards or targets are being met; and to secure the effective operation of the telecom system. When in the payment stage of checkout you will need to click use Gift Card/eVoucher and follow the instructions. You placing an order is an offer to Adidas to purchase the listed Marketplace Product(s), which is subject to acceptance by Adidas. This is when a contract for you to purchase the goods from the Seller is formed. If you aren't receiving emails from us, please check your junk folder and add us to your safe list. 2. If your order is particularly heavy it may be subject to extra delivery charges. Once you log off, session cookies are deleted. Personalised or bespoke items (including but not limited to: made-to-measure/order goods e.g. Delivery costs are additional to the displayed price and vary depending on the delivery service you select, the country of delivery and the quantity/weight of goods ordered. We act as a credit broker and not a lender, and are an appointed representative of House of Fraser Limited who are authorised and regulated by the FCA (firm reference number: 736424). What can I do? Each game is rated at one of five age levels, and like BBFC ratings, it is an offence to supply a game to anyone below the rightful age limit, and punishable by a fine up to 5000 or up to 6 months in prison. Flannels discount codes - 70% OFF for April 2023 - Marie Claire You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information or any other information we obtain about you, we are entitled do so. You should receive an email with the details of your return and if we are providing you with an exchange or a refund. to register you for the Loyalty Programme, including to set you up with, maintain and update your Loyalty Programme account (e.g. Join a personal shopper and pull some of the hottest looks of the season, expertly tailored to suit you. You understand that if you do not keep your contact information up to date, in particular your email address, you may miss out on being informed about the Loyalty Scheme and not be able to access or receive the benefits of the Loyalty Scheme. Firstly, there's no contact number for this store for a reason as there's ZERO aftercare. Returns & Exchanges - Ebbets Field Flannels You can also use the Returns Form, but you do not have to . Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Maybe you spend hours on your skincare routine or prefer a minimal approach? Email customercare@flannelpeople.com Address 8136 304th Ave SE, Preston WA - 98050 Your payment will be collected from you by, or on behalf of, the Seller (depending which payment option you choose). Any remaining value will be stored on the gift card. Click Here to view our UK delivery options.Wealways aim to dispatch all goods in stock as quickly as possible. We may also disclose your personal data where we are subject to a legal obligation to do so, in connection with the prevention or detection of crime, for the purpose of establishing, exercising or defending our legal rights, or where we consider that we receive a valid request for disclosure. Contact details are below. The email address has now been entered into your Yahoo! If the problem was caused by reasons other than materials quality or assembly process, the original Marketplace Product(s) will be returned to you. If Adidas are unable to process your order due to technical reasons. To register with your active, valid email address, please click here. Customer Returns Unit B Brook Park East Shirebrook UNITED KINGDOM NG20 8RY . The BBFC will continue to rate non-game footage in games, such as trailers, featurettes, and bonus DVDs. By checking this box, I consent to receive marketing text messages from through an automatic telephone dialing system at the number provided. My order has been cancelled, but it appears that I have still been charged. If your purchase was partially paid for on Gift Card and a refund is payable to you, your Gift Card will be refunded up to the card's original value first, and any outstanding balance owed after this will be refunded via the other payment method originally used for your purchase. Completed Orders. If you withdraw from a contract of sale during the Voluntary Return Period, in accordance with Adidass returns and withdrawal policy and these terms, Adidas will reimburse all payments from you, including delivery charges (provided the returned Marketplace Product(s) represent the complete order, within fourteen (14) days after receipt of the Marketplace Product(s). any other matter for which it would be illegal for the Seller to exclude or attempt to exclude its liability. Visit our FAQs GIVE US A CALL +1 (877) 874-2013Mon-Fri 9AM-5PM Or reach us via email at info@dixxon.com DROP US A LINE We're here to help you durin Skip to content. You will automatically be registered with the Loyalty Scheme once you enter into your Frasers Plus Credit Account agreement. If you order from us from outside the EU, there might be import duties and taxes to pay to get your parcel. If we end the Loyalty Scheme under this section, any pending points, active points, Frasers Plus Rewards or other benefit under the Scheme shall cease at the end of the three-month notice period, and you shall not be entitled to any compensation. Did you find it helpful? Sizes vary with different brands and styles. Intellectual property rightsUnless otherwise specified the intellectual property rights in the contents of all the pages in this website, are owned or licensed to the Seller (or a member of its group of companies), or are used with permission from the owner. 22 Flannels promo codes and sales to help you save on luxury designer fashion 10% OFF Outlet Specials: Check out the latest Flannels discounts and sales for over 10% off Explore the current. If you didn't find the answer to your query above, you can contact our customer service team here. This should help customers make an informed decision whether the game is right for them. Any personal data you provide to us and from which you can be identified is stored securely and confidentially and is processed in accordance with applicable legislation and this privacy policy, which sets out what personal data we collect about you when you interact with us and how we use your data. Select "Safe and Blocked senders" then click "Safe Senders", 4. Sorry we couldn't be helpful. You can contact your local Flannels store to check their stock. Verified by VISA (VbV) and MasterCard Secure Code (MSC) work in the same way, using passwords that you set up with the card provider to protect you when you shop online. Adidas must be in receipt of the Marketplace Product(s) you are returning prior to the end of the Voluntary Return Period (which shall be thirty (30) days from the delivery date of your Marketplace Product(s), or the delivery date of your final Marketplace Product(s), where your order contained multiple products to be delivered separately). Please use our contact form and attach images of the wrong/faulty items and we'll investigate this for you. After this, it may take up to another 7 days for the money to get back to your payment method, as this depends on the banks' processes. British Forces Postal Office deliveries remain available. The time might depend on your banks processes. Gift cards may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits. At the point that you convert points to Frasers Plus Rewards, the value of Frasers Plus Rewards available to you will only be available in British Pounds Sterling. To help at this uncertain time, we've extended our returns policy. The information that we collect from you may be transferred to, and stored outside the European Economic Area ("EEA"). Other companies in the Group which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006;We may also share your personal data with carefully selected third parties who assist us in providing you with products, advertisements and services. Dropship Product(s) will be sent separately from other items in your order. As of 30th July 2012, the PEGI Ratings on video games stopped being voluntary guidelines and are now legally enforceable ratings. Call us at 888-717-1985 Email us at customercare@boxercraft.com Wholesale customer service: 800-914-7774 or customersuccess@boxercraft.com Wholesale website: https://wholesa If you fail to comply with this obligation, We may have a right of action against you for compensation. In most cases, youll receive our final response within 8 weeks from receipt of your complaint. In the event of us not being able to fulfil your order we immediately contact your bank to request that your bank cancels the authorisation. Adidas are not liable for any damage resulting from the users incorrect handling of Marketplace Product(s) or not following the washing and maintenance instructions. Our international couriers deliver Monday to Friday. You also have the right, with some exceptions, to ask us to provide a copy of any personal data we hold about you. We reserve the right to restrict you converting active points to Frasers Plus Rewards and/or redeeming Frasers Plus Rewards if your Frasers Plus Credit Account has been blocked or if for any reason you are in breach of the terms of your Frasers Plus Credit Account or these Terms. Please check our FAQ for important details in relation to the Loyalty Scheme, such as: We may also ask you to provide proof of your identity or comply with other security measures before you are able to redeem your Frasers Plus Rewards in a Participating Store. If you need any further assistance or help, please contact the Sellers Customer Services team in the first instance. The email address has now been added to your Contacts list, 3. to assess and process your job application. Once you have reached the applicable minimum number of active points, you can choose to convert those points into Frasers Plus Rewards. Click & Collect - delivery to your chosen store, three (3) to seven (7) days. In the event that Adidas do not accept (part of) your order, Adidas shall be entitled to cancel (part of) your order without incurring any liability towards you or a third party. If, for any reason they are unsuccessful, they will leave a calling card informing you your order is being returned to us. Written communicationsApplicable laws require that some of the information or communications the Seller sends to you should be in writing. Our email address has been successfully added to your safe sender list, 3. Once your order has been processed by us, you should receive an email informing you of your tracking reference. For all valid items returned within the cancellation period, you may notify us that you are cancelling your order but you do not have to. In the event that your Frasers Plus Credit Account is closed for any reason, your participation in the Loyalty Scheme and any pending points, active points, Frasers Plus Rewards or other benefit under the Loyalty Scheme shall end when your Frasers Plus Credit Account is closed. No, Did you find it helpful? 1. If you're using a gift card and the amount on the gift card doesn't cover the order cost, you can pay the remaining amount with another accepted method. We may disclose and exchange information with law enforcement agencies, government authorities and regulatory bodies to comply with our legal and regulatory obligations. Details of these rights are set out below. CustomerServices | Flannels ID may be required to purchase higher age-rated games. This policy explains what cookies are, how we use them and how you can switch them off. By choosing a paid service through our returns portal you will be provided with a tracked return service back to our warehouse. FAQs - Dixxon Flannel Co. This applies to all items that are returned. You can update your Frasers Plus Credit Account profile in the Frasers Plus app or by contacting the Frasers Plus Customer Services team. We shall not be liable to you for any indirect damages, losses, costs and/or expenses incurred whether in contract, tort, negligence or otherwise and howsoever arising relating to the Loyalty Scheme or any termination of or variation thereof and/or any benefit conferred on you by virtue of your use, or intended use, of the Scheme, including (without limitation) in respect of any delays, delivery errors and/or connection problems. The contract to sell goods to you only relates to those goods listed in the confirmation email. that have been damaged by misuse or activities other than the intended purpose (e.g. 5. FLANNELS Rental is an online service that allows customers to rent clothes and accessories, curated by the FLANNELS buyers from leading designers and brands, for 4, 8, 10 and 20-day periods. A person who is not party to these terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999. If youre still experiencing problems, please contact us and include as much detail as you can around the error: If your credit/debit card was declined, please check if your card has expired or perhaps your billing address for the card is different from the one you have on file with us. If you can't remember your password, you can use the 'forgotten password' link on the sign-in page to reset your password. Returned Marketplace Product(s) are inspected by the Adidas Quality Assurance Department and refunded if the damage is the result of a manufacturing defect or deviation from factory specifications. Please check your or the recipients junk folder if you havent received your gift card or eVoucher. On collecting your online purchases in store, our personal shoppers will present you with an edit of additional pieces specially selected for you to help you build your wardrobe season after season, based on your preferences. Unless stated otherwise (including in relation to the terms of the discount or offer), Frasers Plus Rewards can be redeemed in conjunction with other discounts and offers, but there are restrictions on which items/services may be paid for using Frasers Plus Rewards (see section 5.10 below for further details). Return Online - Non UK : Flannels Ireland Under the list of payment options you will see an option to "Apply Promotional/Discount Code": Select this option, input your code and then select "Apply., If successful, you will see a discount applied to your order on the right-hand side in the "Order Summary.. Please be sure to include your order number, reason for reaching out and any photos in your email. Sorry you've had a problem with our website and thank you for letting us know so that we can fix it. Please reduce the amount or remove the items and try again. A dedicated, specialist team will be continually reviewing and, if necessary, adjusting all procedures once we re-open, so please be assured that we are doing all we can to protect you, your families and our in-store team. If the delivery note says an item should be in your parcel but it isn't, please get in touch with us. Should you still be unable to find an answer to your query, you can Submit a request and a member of our specialist team will be happy to help. The maximum UK delivery lead time for goods is 30 days unless specifically agreed by We with you. ACCOUNT/GUEST:Enter your email address. The fourteen (14) day period shall start from the date you, or a third party named by you (who is not the courier), takes possession of the Marketplace Product(s), or, upon the delivery date of the final Marketplace Product(s) (where your order contained multiple products to be delivered separately) (Withdrawal Period). FLANNELS Style and Collect service offers a next level of personal shopping and styling to our customers. Please see Customs Charges and Import Duties for further details. You can't buy gift cards using gift cards as a payment option. If you don't have an account you can set one up here. To raise an issue or to make a complaint relating to orders placed through the Website, please contact Customer Services. where you have given us consent to use it you are able to remove your consent at any time, by contacting us in accordance with 'How to contact us or complain' below; where it is necessary for entering into, or to perform, any agreement we have entered into with you; where required by applicable legislation; or. As set out in our Loyalty Programme terms and conditions, the Loyalty Programme is operated by Frasers Group Financial Services Ltd., whose registered address is Unit A, Brook Park East, Meadow Lane, Shirebrook, NG20 8RY.