Thousands of practices have vanished, leaving a huge pool of available labor (young & old) for corporate to exploit. The 1st time I put the dentures in they provided, my face swole up. You'll receive access to exclusive information and early alerts about our documentaries and investigations. On Sept 20, 2022 I had a core build up in prep for a crown at the ****, ***** location and was charged and paid $610.00 (495 for crown, 85 . The company says that it also provides support services to dental offices owned by local dentists. I went in to get work done, to get my smile back. Control over the care office practices may vary across dental practices. Find 1160 listings related to Aspen Dental Refund Processing in Baldwinsville on YP.com. They also sent a letter to the BBB saying that they billed the wrong insurance back in Feb, and wasn't notified until April about it. Still charged me more money for the quote. Secondly, I would like my money back. Thank you for bringing this to our attention. hrowan@att.net. Visit Stone Dentistry & Dentures in cicero. Dentists tell their patients the truth, and do their best to help them. So I went back in over Christmas Break to get them to adjust it. However, attorneys for the patients, Brian Cohen and Jeffrey Norton, say in the lawsuit that Aspen Dental trains the dentists and sets production goals for them, accusing the company of illegally practicing medicine. . I then noticed things like a $135 Oral B toothbrush and called Aspen Dental back and they told me on the phone that those were things I did not have to pay for and that I would be receiving a refund of $170. She asked to try another adjustment once again. I've had many entist in the past 50+ years, and he is one of the ve, The name of our practice is "Very Gentle Dental", where we provide quality dental care in a very gentle, friendly, noninvasive manner. Click Supplemental at the upper right. Dora) for the replacement partial rec'd recently, which is the difference of $900.00. See reviews, photos, directions, phone numbers and more for Aspen Dental Refund Processing locations in Baldwinsville, NY. The refund request must be submitted within 90 days after insert of final denture or hard reline. Their singular commitment is to do whats right for their patients.. she is located in your va. beach office at hilltop. I have document stating 3-5 days. I've had both a wisdom tooth removal and a root canal performed at East Side, and both were extremely pleasant experiences with NO PAIN at all. Aspen Dental management, up to their CEO Bob Fontana, cant obtain malpractice insurance, because theyre not qualified to treat patients. She started going there and said they did a really good job and so I started, WOW, What a terrific dentist. I talked to billing, and showed them the error. Aspen dental is very cunning and dishonest. RefundRegards,*********************. This tactic of evade and avoid has become a pattern with Aspen Dental. So I let them do it, and paid cash for my part, the insurance company is Aetna. At this point I am Aspen provided me with an estimate of charges to do dental work on me. (does it range from severity? I was treated at the ER. Dont think so? 4/13/23 I had an appointment at Aspen Dental for 830a. I'm sure that my insurance paid a good portion of this, and I got nothing in return. I also sent a letter to the CORPORATE office for Asspen detailing my compliants, my actions, whom I spoke with, and my expected resolutions/refunds. Assistant Office Manager Job Schenectady New York USA,Dental I conceded, got the root canal but now Aspen Dental is withholding both treatment and money when requesting a refund. By March 25, 2020 I still had not received my refund and called Aspen Dental. So they might want to try resubmitting a corrected code, which in that case would mean they (Aspen Dental) would have an additional credit for me if the insurance company covers a part of that. So I would like to know why I am being billed this amount now. Aspen Dental | Find a Dentist | 1000+ Offices Across US I resched to Mon Oct 3, 2022 at 8a. Additional funding is provided by the Abrams Foundation; the John D. and Catherine T. MacArthur Foundation; Park Foundation; the Heising-Simons Foundation; and the FRONTLINE Journalism Fund with major support from Jon and Jo Ann Hagler on behalf of the Jon L. Hagler Foundation, and additional support from Koo and Patricia Yuen. When he left the area, his assistant bent down and said "make them re-do it". They said my appt was at 3:00. Aspen Dental Refund Processing in Baldwinsville, NY Current Process (March 2016): All credit balances resulting from payments made by a Third Party Financing Source or credit card company Product_Or_Service: Dental Work After x-rays, and an exam I was sent to the finance woman. It wasnt until I recd a billing statement from their office that I found out I had been charged for a toothbrush and a bottle of mouthwash. maybe a break in price for putting my teeth back in or free. I have multiple emails stating my appt is at 3:30. The woman I spoke to was very friendly, and good to deal with. How do they figure I owe this money when I never agreed to any additional appointments or charges. Aspen Dental New Patient Forms - Fill Out and Sign Printable PDF They are working to gain experience and pay bills, until something better comes along, so they can someday become real dentists. I had to wait 3 weeks between them because they couldn't fit me in after 3:30 for several weeks. She is an angel., A modern and relaxing atmosphere. -10), then click OK. Everything is new and digital. PBS is a 501(c)(3) not-for-profit organization. The Lady on the phone told me that it was a cleaning, filling and a follow up. Hopefully this was just a mistake, and not a habit. BBB Business Profiles may not be reproduced for sales or promotional purposes. Video instructions and help with filling out and completing Aspen Dental New Patient Forms. Colleen Kluck 17153407541 , Excellent!! Thank you, she told me that my insurance co. was the problem. The temporary crown fell out on the first day. I then spoke to someone in the business office who went over pricing options. In March of 08, my husband went to Aspen Dental for dentures, he filled out his paperwork and paid his share of the bill that was owed, and they said they would bill his insurance for the rest. I would like Aspen Dental in *************, ** to be investigated for insurance fraud. The policy covers all dental procedures provided by Aspen Dental, including fillings, extractions, root canals, and dentures. Se call MET LIFE.. so she said and then called me back 20 minutes later saying that MET LIFE told her to tell me to give them my social security number.. ASPEN DENTAL - WILLISTON - 15 Photos & 34 Reviews - 62 Merchants Row *********************** pulled a bait in switch that I will need to sign a release form something he never mentioned during the phone call on December 29, 2021. Desired outcome: Never address the reason the appointment was made which was for to have a tooth pulled and partials made for upper and lower teeth. Carolyn Bryant Donham, a central figure in the Emmett Till case, died this week. So, I am not whole.They benefited from the work. We decided to use savings for this to avoid huge interest charges. dental practices, employ, or in any way supervise the dentists providing dental care. I was not told that I had to pay for those items out of pocket. Dr. Laura is friendly and gentle. Aspen Dental said they would reach out directly to me and never did, this is what Aspen Dental does, tell you one thing and do the complete opposite of what they tell you. Refund was issued back to my credit card finally on March 31, 2022. (does it range from severity? A final response letter was mailed to the patient on 10/17//22. All other marks contained herein are the property of their respective owners. The dentists and staff at Aspen Dental offices around the U.S. provide access to high quality, affordable dental care for millions of patients, the Syracuse-based company said. 600.00 which was set up on a payment plan. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients,, From Business: Aspen Dental in Cicero, NY is open for all appointment types. My appointment date was 12/19/2023 and I just got a bill for 161.00 I paid 60% at the time I made the apportionment and 40% after I got the services done. get rid of the extra charges the bill was paid in full for 5 months. be ready to get more. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. and it to quite a while to fix it. Crap like this in our faces is also why people are cutting out paid-for TV. And I would not like the money to be used toward my next visit, because as I saw previously, every thing I need is covered by my insurance. The Aspen Dental network is committed to breaking down barriers to care. With news outlets facing more censorship and restrictions from the Taliban, Afghans are turning to social media and citizen journalism for information. $598. Note that complaint text that is displayed might not represent all complaints filed with BBB. I asked for a refund of the overpayment of 30 in office visits and 495 for the crown and was threatened that I would be charged ***** for the temp crown if I want a refund. Aspen Dental's refund policy is designed to provide patients with the confidence that they will receive high-quality dental care services without any financial risk. Still have headaches when I eat. Madison Avenue-meets-CIA with these psy-ops from Aspen Dental. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I have seen other issues about this. Aspen Dental Refund Processing in East Syracuse, NY About Search Results Sort: Default All BBB Rated A+/A Coupons View all businesses that are OPEN 24 Hours 1. I went to Aspen because the commercials make it look like a pleasant experience. So now i owe money for 2 Crowns and a cavity in which it is a complete mess! This is what corporate wants to keep in a cage. Aspen said they do; now Im stuck with another bill. Aspen Dental nor any representative of Aspen Dental has yet to contact me via phone nor email in regards to this issue. ?At CNY Dental Arts, we believe that one very important gateway to establishing an, From Business: Stay Up to Date With Your Regular Teeth CleaningsGet the care you need at our family dentistry in Syracuse, Vestal or Elmira, NYFinding the right dentist is, From Business: At our practice, we are dedicated to providing the finest dental care to the members of the Jamesville community and its surrounding environs. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Denture(s) must be returned within 90 days after refund request date. She started going there and said they did a really good job and so I started to go. I finally told the lady that if I received another call she would hear from my attorney. Im still not able to bite food on that side. I claimed bankruptcy a few months after that. He never did and then pulled a bait n switch sending me an email stating I will not get a refund unless I sign a release form. Final thoughts: For me, it has always been about becoming the best dentist I could be. Note that complaint text that is displayed might not represent all complaints filed with BBB. After my procedure I claimed bankruptcy Chapter 13 and if this was open debt it would have been on there. As a consumer I really dont need to see this, and I was only made aware when I read ADA News lame response to all this [2]. Dental Patient Refund Letters | 2 FREE Templates to Download With dentists and specialists to support your entire. I right away headed to Aspem Dental where it was done. Please email me an updated invoice with a zero balance. I have to re-glue twice a day to keep in my mouth. Aspen has scammed so many patients, never go to them. 7 complaints closed in the last 12 months. International Association of Better Business Bureaus. We would have to do the other procedures a little at a time as we could afford it. **** representative stated that its not the patients responsibility to pay the excess ($95) because your dental office is in network and that amount needs to be written off by your office. They need to give me the $727.20 refund that was agreed to on Dec 29, 2021 as their is nothing left to talk about, just give me the refund plain and simple. After carefully comparing the bill to the printout that I paid, I was able to find the problem. I go back to the office, they are close for the day. Aspen Dental settled, paying $175,000 in restitution without admitting wrongdoing. My 2 top center teeth don't even line up with my bottom center teeth. When you start in dentistry, you quickly learn that whatever direction you choose, it will be entirely yours. Dentistry has a reputation for being emotional, so well-run offices are always ready to handle these situations before they escalate. As controversy erupts around Clarence and Ginni Thomas, FRONTLINE tells the inside story of their path to power. Read our FAQs Speak to your local office Throughout this process, the owner of the . They know the answers and arent afraid to share them, making them the rarest of birds. Keep in mind: when you choose Aspen Dental for your dentures, you have the peace of mind in knowing that we'll go above and beyond to make sure your experience is great. They do a great job, My mom works with Dr. Berry in a women's board. I do mot want anymore services done by your company and told them to close my account and to notify Snap, Inc with my cancelation. But after only 3 months of use the left screw broke. They should have at least tried to get me in but they didn't want to. However, all of the fills and root canal crowns, went bad in less than 6 months. BBB is here to help. I left and waited, hoping it was fixed. The Aspen Dental network is committed to breaking down barriers to care. Well Aetna said they dont cover the root planning, scaling and antibiotic on the same day. So why are they allowed to own dentists & dental offices? One last professional comment on this ill-conceived marketing campaign, is to notice how none of their commercials are set in an actual (or even simulated) Aspen Dental office. i tried to ask a couple of questions and her reply was short, uncaring and un professional. **************** was not present at this time so another dentist (**********) attempted; however I immediately declined any further treatment once he dropped the crown on the floor when attempting placement. The girls in the office as well as the office manager Lisa are extremely helpful. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, cl, I have to say this was the worst experience I've ever had at a dentist. Went aspen dental was give a quote, took quote with me in to office, tech took quote laid on counter,went to see finance person she started yelling that my insurance was unlimited when i when to see the dentist the tech took the quote, when i asked for it she said it was in my welcome bag when i got home looked in the bag it was not in bag next day i returned they told me that i had left it in the office and printed up another quote with a different price. I am requesting my full refund for unused serviced, I went to spend dental in Abingdon md for a free exam the work invoice came up to $1600 I supplied my dental insurance with net life back on 10/15/21.. the 2nd week of December 15 2021 I received a phone 8am asking to give my social security number because Tamara couldn't process with my insurance without it. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. 2 weeks went by I called ***** and they told me to wait until the end of the billing cycle, that was May 2nd and still have not received the refund. After talking to my insurance, they said that they never received a claim in June, and had never asked for xrays from Aspen. Aspen Dental discontinued services with me. I deal with some form of pain very time I go here. I used care credit after getting approved for credit line increase. Called immediately and told by Lynette that she would contact corporate to resubmit this called my insurance to find out that this was NEVER filed with them to begin with. I have been a patient at Aspen for Upper restoration to open my bit I wa, rude and unprofessional behavior from office manager - erica blotzer. They are the ones most-qualified for leadership, because they have seen & done it all, from all sides. My experience was really great overall, Aspen Dental in New Hartford, NY is open for all appointment types. So now I am left with a lower denture that does not fit. I have not heard back from anyone about removing the $95 charge and taking my account out of collections. They carefully measured my mouth, took x-rays, and crafted dentures that, after pi. The' 'dentist' got really mad, told me there was nothing wrong with it. I asked for a call back I never got it and she was never in the office when I called several other times. All claims for refunds get kicked to corporate, in Syracuse, NY. At my first appointment with Aspen located in Hampton VA I had my teeth cleaned and scaled. ), My front tooth is coming out what is the cheapest way to fix, Do Not Sell or Share My Personal Information. What is the Denture Money Back Guarantee? | Denture FAQ - Aspen Dental Business Response /* (1000, 5 . They need to give me the $727.20 refund that was agreed to on Dec 29, 2021 as their is nothing left to talk about, just give me the refund plain and simple. Aspen Dental - be weary and do your research. December 29, 2021, Aspen Dental area manager *********************** told me over the phone that he would refund me $727.20 for August 18, 2021, a bad filling job Aspen Dental did. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Its about listening to the patient and meeting their most-pressing needs first. Ive never heard a caring patient say they wanted their dentist to be financially strapped. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Its really difficult to watch this next video, but I did it once out of professional obligation. Drumlins Dental Arts Dentists Oral & Maxillofacial Surgery Website 23 YEARS IN BUSINESS (315) 446-6477 2217 E Colvin St Syracuse, NY 13210 33. Then approximately two weeks after that I received two checks totaling the amount I had paid toward the remaining balance. FRONTLINE is a registered trademark of WGBH Educational Foundation. to tighten the loose partial that occured while I was in the dentist's office! Enter any needed check information and enter the payment amount as a negative . Aspen Dental Refund Processing in Syracuse, NY About Search Results Sort: Default All BBB Rated A+/A Coupons View all businesses that are OPEN 24 Hours 1. Drop in today. We paid the bill in full, and scheduled the appointments. I told her I would like my money back. Talk about being held up! From Business: We are a family owned General Dentistry Practice located in Syracuse NY. Total I am requesting for refund is 525 since overcharged for office visits and not receiving the crown. The first one that was made literally fell out of my mouth. Before the appointment I received a credit rejection letter. She tried several times to make adjustment. This case is still being worked. This nightmare is finally over, and we can put this matter behind us for good. Aspen Dental Refund Processing in East Syracuse, NY They did X-rays and an exam and scheduled a date to fix it. In Feb 08, I went to Aspen Dental for dentures, I paid my share of what they said was owed, and the rest they would bill the insurance for. I never heard back from the employee and did not get any more bills from Aspen Dental. Get Form. When I called got a quote that was bait and switch. Just about anything in private practice is better than corporate dental [1]. Allie. I allowed Aspen dental to talk me into getting the other things, but never again. Account_Number: XXXXXXXX. Aspen still sends a bill to me and when I call them they say the same thing, dont worry sir insurance will pay. Stick with Danica for advertising, until you can present yourself honestly & competently as professionals. They sent my bill to my husband's insurance instead of mine, they never sent his in. Now its in collections. Please advise to: Patient Forms | Aspen Dental After a week or so, I noticed that one of my upper teeth that they did a filling on was feeling weird. So nothing so that was a loss of $40 in gas and $40 in wages. The rep confirmed that I owed about $40 which is what I paid. lower, they were defective and they had to make another pair on 07/31/20,then they were defective, then on 01/25/21 they had to make another pair and these are defective clasp are breaking off in my mouth this is very dangerous. Contact Us | Aspen Dental On Fri Sept 30, I got a call at 7:34a stating they needed to resched due to oral surgeon and no rooms avail. Enter the refund amount as a negative amount for Ins Pay (e.g. Increases your cash flow, From Business: Simply Beautiful Smiles makes it easy for you and your family to get affordable and quality dental care. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Our motto is "Your comfort is our number one priority. Explore dentures. No one wants to live in pain, but too many do because they are afraid to face their fears, themselves, and the truth. I walked in at 3:26pm and said I was there for an appt. And that my other refund would come all as one for the amount of $290. My Account is the simple, secure and easy way to get online access to your Aspen Dental account, where you can view your upcoming dental work, view billing statements, submit patient forms, and make online payments. This is the SECOND time we've had a problem with them. I can't say enough good about the hygienists they are so sweet! It wasnt about gouging patients with huge treatment plans to enrich myself personally. The doctor who can successfully manage a private practice until its time to sell/close, and also work in any other type of dental practice while keeping it profitable (& satisfying patients), is the most valuable dentist. Beware. My fault - should have got a second opinion but was new to the area and listened to TV ads! I canceled the appointment and asked to speak to the Dr. Went for a routine cleaning (which is covered 100%), on my insurance on May 1, 2010. Please remove my account from collections and remove any negative marks towards my credit.